Last updated: 19/04/2025
At IllusionKart.com, we’re committed to delivering your favorite magic props quickly, safely, and reliably. Please read our shipping policy below for all the details regarding shipping times, methods, and other important information.
1. Shipping Coverage
We currently ship across all serviceable pin codes in India.
2. Shipping Charges
- FREE SHIPPING ON ALL ORDERS
3. Order Processing Time
- Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
4. Estimated Delivery Time
- Metro Cities: 2–4 business days
- Tier 2 & 3 Cities: 3–5 business days
- Remote & Rural Areas: 4–8 business days
Please note: Delivery timelines may vary due to unforeseen circumstances like weather, logistical delays, or regional restrictions.
5. Order Tracking
Once your order is shipped, you’ll receive an email/SMS with the tracking number and a link to track your package in real-time.
6. Packaging
All magic props are carefully packed with protective materials to ensure they reach you in perfect condition. Fragile or delicate items are double-checked before dispatch.
7. Shipping Partners
We work with trusted and reliable courier partners like Delhivery, Blue Dart, DTDC, Ekart, and India Post, depending on your location and the nature of the item.
8. Delays & Issues
In case of shipping delays or issues with delivery, our support team is always here to help. Please contact us at wizard@illusionkart.com or call us at 8762639977.
9. Undeliverable Packages
If an order is returned to us due to an incorrect address, refusal to accept, or multiple failed delivery attempts, we will issue a refund excluding the shipping charges.
Refunds for undelivered orders will be processed within 1–3 business days after the returned package is received and verified by our team.
10. Questions?
We’re here to assist! For any queries related to shipping, delivery times, or order tracking, reach out to our customer support team.